However, some customers have the majority of their maintenance and support completely under control in house and only occasionally need help or support from our team or have a project that would fall outside of our typical content maintenance plan support. Our Pay As You Go Program is one way we tackle these requests.
Who Is It For:
- Customers who at minimum, host with us.
- Customers who do not need a Website Content Maintenance Plan because they only anticipate occasional support, maintenance or technical request.
- Within Basecamp, outline in clear detail the maintenance or support needed and provide any assets necessary to complete the task.
- Your account manager will review your request and give you a fixed price and timeline for completion of the request.
- Any creep in scope, additional changes requested, may result in additional fees being applied.